PHONE  :  408.840.3154
EMAIL  :  info@wolffgroup.biz

What Our Clients Are Saying

It's our goal to first understand our clients' needs and values then provide service that goes above and beyond all client expectations to the point that we are considered a valued part of their lives.  Here are what some of our clients have had to say about their experiences with the Wolff Group...

   Read Online Reviews - click on the icons!  
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I am writing this letter without the request from the Wolff Group (Karen Wolff and Rod Hibner). The purpose of this letter is to offer my endorsement of their services.

My career in the loan business spans over 3 decades. There are many agents that refer their clients to me for real estate loans. The Wolff Group stands out among the many. Karen and Rod are excellent at communications. They can be accused of "over communicatiing" which is good in my opinion.

Karen and Rod have demonstrated the highest level of ethics. They both understand that their words and actions are what apeak for them. Their excellent reputation is why they are successful. The Wolff Group knows how to market homes. The know how to represent buyers. They are not afraid of the "tough ones."

- Carolyn Mountain
   Vice President
   Bank of America

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We are first time home buyers and although we know nothing about real estate or even agents, we do know that several of our friends had real estate agents that they would not recommend again or feel did anything they couldn't of done themselves.

Rod Hibner has been the complete opposite. He has taken the time to meet us (several times late at night for several hours) just to explain to us the process, answer our questions and review paperwork. We flood his email consistently and he takes the time to respond and make sure we understand what we are getting into.

In our most recent offer, he took the time to go through the entire house, inside and out, top to bottom and explain from his experience what's good, what's bad, what needs repair, what should last, etc. He also never pressures us to purchase and even discourages us if anything is wrong with things like location, price, value, etc.

We would without hesitation recommend Rod and The Wolff Group for anyone looking to purchase or sell a home!

- David

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I can't tell you how many times we have been so disappointed with Realtors in the past.  We didn't know what we were going to face in asking you to help us and were hoping for the best for both families.  We have never felt like we were represented whole heartily by a Realtor in our previous transactions. (4 Priors) 

 

We wanted to say we put our trust in you and feel like you were a true professional.  The rest is up to us and we want to let you know how happy we are with your representation for both of us seller/buyer.  You are a true professional with integrity and a moral compass in a world that has seemed to have lost its way...Thank You Karen for all your help and professionalism. 

 

- The Reynolds-Martin Family
 
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It has been an absolute honor to know and work with The Wolff Group. In the past few months of knowing Rod Hibner and Karen Wolff, we have had the pleasure of working closely with them, and appreciating their many talents as successful realtors. While working with The Wolff Group this year, as we sold our home, it was quite obvious that they were constantly dedicated to our needs as clients on the “selling” end, but also focused on marketing, researching and finding the perfect clients on the “buying” end. The Wolff Group was dedicated to our success in selling our home, with one hundred and ten percent efforts.

 

Due to the fact that we were unexpectedly relocated out-of-state for work, we had to make a last-minute decision to sell our house (and sell it quickly), in San Jose, CA. We started working with an agent who didn’t necessarily meet our requirements. After realizing what poor service we were experiencing, we decided to take a personal recommendation from a family member, and use The Wolff Group. Karen and Rod quickly stepped in and recognized our immediate and long-term needs in selling our home. They took the time to truly listen to our concerns and thoughts and gave honest, fair and excellent feedback, while providing outstanding service.

 

 

The Wolff Group has knowledge of the housing market that is second to none. They were able to provide us with real numbers and data that gave us a foundation and necessary background information to determine exactly “how” we should go about selling our home. Due to the fact that we had to sell quickly, and were already being moved out-of-state, Karen and Rod understood our urgency, and knew exactly what to do to help us sell our home successfully and quickly. Their use of state of the art, internet marketing made our home public to all possible internet users who were interested in buying a home in San Jose. Being from an internet marketing background ourselves, we paid careful attention to the marketing aspect and knew how truly important it is. Karen and Rod use highly developed internet marketing and it works! Within the two and one half weeks that our home was on the market we got thousands of “hits” on our listings each week, and received several positive comments from friends, neighbors and family members who viewed the featured sites. Thanks to The Wolff Group’s approach with us as buyers, coupled with the use of their outstanding marketing strategies, our house was sold and closed out within three weeks.

 

 

All in all, The Wolff Group is dedicated to the success of their clients. They are supportive, honest, professional, extremely efficient and creative. We would highly recommend The Wolff Group to anyone who expects perfection when it comes to buying or selling property.

 

- Michael and Kristin

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I hope you know how much I appreciate all that you did to help with the sale of my house.  Even though I’m outside your usual area, I never felt put aside. When inspections or meetings took place someone was always available. Your behind the scenes efforts especially showed when the bad news about the foundation surfaced.  I feared that was the devastating final blow.  Instead, you already had 3 potential buyers wanting to pursue a sale. Karen, your experience combined with the support from Rod and Stephen made a very difficult sale doable.  I’m very glad I was referred to you!

 

- Lee
 

 

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You helped Connie buy her first house 7 years ago, as a single woman during a strong sellers market.  That investment turned out to be a profitable blessing for us.  Your commitment to helping her find a home that met her vision stuck in our minds, and we knew you were the right people to help us find a new home together and sell Connie’s original home.

 

Karen, we appreciate your experience and insight.  Rod, we appreciate your preparation and tenacity.  We felt very comfortable sending you in to negotiate for us.  Together, you make an excellent team!

 

 

You helped us outperform all of our deadlines, which was important in getting our bid accepted when we were up against competition.  It was also key in closing a Sell and Buy transaction at the same time.

 

 

Your advice on how to put our house in the best sale condition without spending unnecessary money was perfect!  When we had to fix or upgrade our house, we could depend on you to supply us with great contacts.  You also helped us establish the best price for our old house, and that was evident when it sold the very first day we took bids! 

 

 

We were so thrilled with your performance that we have recommended you to all our friends, co-workers, and acquaintances.  We’ve even recommended you to complete strangers at Starbucks.  Keep up the good work!     

 

           

- Daniel & Connie

 

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The Wolff Group has now served us in the purchase of two homes, and the sale of one.  They’ve always been the ultimate pro, taking care of all of our needs.  I'd describe them as smart and savvy about the business, and hard workers committed to delivering the results we want.  We won't hesitate to call on them again and recommend their services without hesitation. 

 

- Mike

 

 

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Choosing The Wolff Group as our real estate representation was one of the best decisions we have made to date. Our experience with them was overwhelmingly positive and the quality of service from their entire staff greatly exceeded our expectations.

 

We originally contacted The Wolff Group before we started searching for a home in the Bay Area and while our home in San Luis Obispo County was on the market with a different agent. After several months of inactivity with our agent in San Luis Obispo, we hired The Wolff Group to take over on that property. In a month’s time and in a very difficult market, The Wolff Group sold our San Luis Obispo home near the top of the market, which enabled us to buy the house we wanted in the Bay Area.

 

 

Throughout both processes of selling and buying a home with The Wolff Group, we were truly impressed with their capabilities, creativity, flexibility, and the results they delivered. We found their entire staff to be exceptionally competent and experienced. Additionally, the network of partners The Wolff Group has at its disposal, including, lenders, designers, financial consultants, and inspectors proved to be valuable resources that we used and benefited from.

 

 

One of the best attributes we observed from The Wolff Group was their genuine desire to help us meet our goals. Personal touch, responsiveness, sincerity, communication, and delivering results are what we believe to be the hallmarks of The Wolff Group and we experienced them all.

 

 

We have, and will continue to refer our family and friends to The Wolff Group with total confidence. In short, The Wolff Group played a critical role in helping us reach our goals and we are certain they can do the same others as well.

 

 

- Don and Olga